Privacy Policy

Last updated: January 2026

1. Introduction

Arc Horizon Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website archorizon.uk or engage with our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us, complete our assessment, or engage our services, we may collect:

  • Name and job title
  • Email address
  • Company name and size
  • Industry sector
  • Assessment responses and results

Automatically Collected Data

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, access times, and pages viewed.

3. Accelerator Studio

Our Accelerator Studio tool allows you to upload data files for analysis. When using this feature:

Data Processing

  • Files are processed in-memory and not permanently stored
  • Schema metadata (column names, types, statistics) may be sent to our AI provider for analysis
  • We do not store or log raw data values from your uploads
  • Session data is automatically deleted after 24 hours

PII Detection

We automatically scan uploads for personally identifiable information (PII) including emails, phone numbers, national insurance numbers (NINOs), and financial data. High-risk PII will be blocked from processing. Low-risk PII is masked before any external processing.

Prohibited Data

You must not upload data containing: protected health information (PHI), financial account numbers, government ID numbers, or any data subject to regulatory restrictions (e.g., GDPR special categories) without proper authorization and anonymization.

Subprocessors

The Accelerator Studio uses the following third-party services:

  • Anthropic (Claude) - AI analysis provider (schema summaries only, no raw data)
  • Vercel - Hosting and edge processing

4. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Send you assessment reports and related insights
  • Improve our website and services
  • Comply with legal obligations

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

9. Cookies

Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of the website.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@archorizon.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.